Mail Shop Manager

MAIL SHOP MANAGER

LOCATION
Hyattsville, Maryland

COMPANY
Doyle Printing is a family owned union print shop located in Hyattsville, MD. They have been around since 1926 servicing the Metro Washington and surrounding areas with quality print, & design services.

JOB SUMMARY
The Mail Shop Manager provides critical internal-facing services across all functions of Doyle’s business.

SALARY
$85k-$100k (commensurate with experience)

RESPONSIBILITIES

• Develop a schedule to communicate shop workload to management and communicate work assignments to employees
• Communicate the mail shop schedule to include a daily scheduling meeting
• Take proactive steps to make sure schedule commitments are met
• Provide individual job schedules to CSR’s and sales when requested
• Develop a daily work plan with the foreperson that details individual work assignments
• Schedule overtime
• Process time cards
• Coordinate and track time off/vacations
• Develop and execute a preventative maintenance process
• Keep sufficient spares on hand to eliminate downtime
• Address repairs in a timely manner and with a list of approved vendors
• Maintain written quality assurance documentation
• Assure quality assurance steps are followed on every job
• Serve as the final approver where appropriate with a focus on high visibility and high dollar job
• Maintain sufficient inventory of materials to meet daily production demand
• Track customer inventory
• Track and order postal supplies including ink, wafer seals, and packing materials

QUALIFICATIONS

• 5+ years of mail shop management within a commercial printing company
• Must have knowledge of DMM (Domestic Mail Manual)
• Ability to set up and run inkjet, inserter, tabbing or Flowmaster equipment
• Experience working with spreadsheet and Bluecrest Mail Manager software

Company is an Equal Opportunity Employer and is committed to diversity in our workforce.